WhatsApp customer service for local businesses

Udnaa is the platform behind WhatsApp assistants that clinics, salons and other local businesses use to answer questions, take bookings and follow up with their customers. It is offered to businesses through partner brands, under the partner's name.

  • One shared inbox where staff see every chat and can step in at any time.
  • Quick-reply buttons for common requests such as prices and opening hours.
  • Answers drawn only from the business's own information.
  • Marketing messages only to customers who have opted in, and an instant STOP.

Businesses connect their own WhatsApp Business number. Questions: hello@udnaa.com. Read our privacy policy.